Attachments

Any file relevant to the request — a photo of the problem, a quote, a report, a signed instruction — can be attached to it. Attachments stay with the request and can be sent on to a supplier or a contact from the mailing dialogs.

You do not always have to attach files yourself. Anything attached to an email sent to the OMC’s @ouromc.com address is added to the request automatically, whether the email opens a new request or is a reply on an existing one. Very small images are left out, because they are almost always logos from an email signature — see Inbound Mail.

Owners and residents can add attachments too. While a request they raised is open, they can attach photos and files to it from the owner portal, and these appear on the request alongside your own.

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Attach a File to a Request [request-attach-file]

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Attach a File to a Request [request-attach-file]

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1. 1Open the request
2. 2Click the add button under Attachments and choose the file to upload